Know before they leave.
Email alerts for churn signals.
ChurnAlert monitors your SaaS usage data and automatically emails your sales team the moment a customer shows pre-churn behavior — fewer surprises, more saves.
Start for $18/mo- ✓ Login frequency tracking
- ✓ Feature usage drop alerts
- ✓ Configurable churn rules
Pro Plan
$18
per month
- ✓ Unlimited customer monitoring
- ✓ Automated email alerts
- ✓ Custom churn signal rules
- ✓ REST API integration
- ✓ Team inbox support
Frequently Asked Questions
How does ChurnAlert detect churn signals?
You connect your product data via our REST API. ChurnAlert evaluates configurable rules — like login frequency drops or feature usage declines — and fires email alerts when thresholds are crossed.
Who receives the alert emails?
You configure one or more team inboxes (e.g. your sales or customer success team). Each alert includes the customer name, the triggered signal, and recent usage context.
Can I customize the churn rules?
Yes. You define thresholds per metric — for example, alert when logins drop more than 50% week-over-week, or when a key feature goes unused for 14 days. Rules are fully configurable per customer segment.